Shipping policy
At Red Wiggler Gardening Worms, we take great care to ensure your worms arrive healthy, active, and ready to thrive. Our team carefully packs each order to maintain freshness and safety during transit.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Method
We use reliable and fast shipping services to deliver live worms safely to your doorstep. Each shipment is packed with breathable material and moisture control to keep worms alive and comfortable during transport.
Delivery Time
Standard delivery usually takes 2–5 business days within the continental United States. Delivery time may vary depending on weather conditions and location.
Live Guarantee
We guarantee that your Red Wiggler Worms will arrive alive and healthy. If you receive a shipment with dead worms, please contact us within 24 hours of delivery with a clear photo of the product, and we will offer a replacement or refund.
Shipping During Extreme Weather
To protect your worms, we may delay shipping during extreme hot or cold weather conditions. You’ll be notified if your order is affected by a weather delay.
Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for lost packages due to incorrect or incomplete addresses provided by customers.
Contact Us
If you have any questions or need help with your order, please contact our support team:
- Email: redwigglerworms2025@gmail.com
- Phone: (931) 254 0972